Today I’ve been pondering a comment I overheard recently – “the internet is made up of only marketplaces and communities.” Okay, profound, but isn’t the real world made up of marketplaces and communities too?
Out of this background, I’ve been thinking about players who have successfully turned a marketplace into a community. Big sharing economy websites like Uber and Airbnb have created a situation where money is dealt with in advance, so the experience, when it occurs, goes from being transactional to social. When people act on a social level, they are more open with each other and can build relationships.
Is it as simple as the act of changing money that takes the joy out of experiences?
Boy, I’m glad I got that out of my system…